Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

In A Nutshell Half of older teens have used AI chatbot apps, with adoption happening mostly in the past two years since ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

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US lawmakers from both sides of the aisle have introduced a bill called the "GUARD Act," which is meant to protect minor users from AI chatbots. "In their race to the bottom, AI companies are pushing ...

AI chatbots are getting dramatically worse at spreading falsehoods, with Inflection, Perplexity and Meta the worst offenders, according to a new analysis. NewsGuard researchers looked at how the world ...

If you've turned to ChatGPT or other artificial intelligence (AI) chatbots to discuss personal matters or just to make conversation, you're not the only one.Over one in 10 Singapore residents use AI ...

One in five Singapore residents seek personal advice from AI chatbots, more than those who use them for career guidance, ...