EXL, a global data and AI company, has launched its Code Harbor™ and Smart Agent Assist™ solutions in the new AI Agents and Tools category of AWS Marketplace. This enables customers to easily discover ...
Humana is launching AI-enabled Agent Assist in collaboration with Google Cloud, according to a Feb. 3 news release. Agent Assist aims to personalize and expedite member support by generating real-time ...
The buzz around AI agents is undeniable. Everywhere you look, there's a new headline, a new product announcement or another breathless prediction about the future of artificial intelligence. Google, ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More On the heels of releasing its new generative AI models, Google updated ...
Authenticx customers across the healthcare ecosystem can now benefit from real-time agent guidance natively within Salesforce Authenticx, a leading conversation intelligence platform for healthcare ...
As call volumes and customer expectations continue to rise, contact centers are turning to agentic AI to scale operations. But even the most advanced tools can't replace the human ability to show ...
New feature empowers customer service agents to eliminate manual work and more quickly help customers SAN FRANCISCO, Aug. 24, 2022 /PRNewswire/ -- Forethought, the human-centered AI platform, today ...
VANCOUVER, Wash., June 03, 2025 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading innovator in affordable and high-performance communication solutions, today announced its patent-pending Agent Assist ...
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