CHARLOTTE, N.C.--(BUSINESS WIRE)--PCI Pal® (LON: PCIP), the global provider of secure payment solutions, today announced a new integration with Amazon Connect to offer its customers worldwide with ...
San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences in ...
NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an integration with Sprinklr Modern Care and ...
PCI Pal (LON: PCIP), the international provider of secure payment services, has announced a new integration with Amazon Connect to provide its clients globally with additional options for payment ...
Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...
The integration brings together Tealium’s real-time data collection and orchestration with Amazon Connect. The result is a unified, AI-powered agent and customer experience that helps reduce average ...
First Orion, a provider of branded communication solutions for businesses, has integrated with Amazon Connect, Amazon Web Services' omnichannel cloud contact center platform. Amazon Connect contact ...
San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) — Tealium today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences in ...
New bi-directional flow fuels personalized customer journeys and AI-ready agent intelligence in the contact center San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new ...
Welcome to the Monday, April 25, 2022, edition of the No Jitter Roll, our regular roundup of news and product announcements. In this edition, we share news on a voice service for Zoom, a contact ...
I believe Nice could lose market share in the next few years as Amazon Connect leverages AWS's vast customer base to quickly scale its CCaaS offering. Amazon Connect has a strong upsell potential, ...