WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

It’s easy to forget about car insurance — until you need to file a claim, that is. Being in a car accident can be very stressful. Luckily, insurance companies make filing a claim relatively easy. Most ...

Over the past few years, widespread flooding, wildfires, and violent storms have affected not only people’s homes but also their cars. Meanwhile, the number of crashes on U.S. roads has remained ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

Car accidents are overwhelming, even if no one’s hurt and the damage looks minor. But once the adrenaline fades, you’re left with questions: Do I need to call my insurance agent? What if the other ...

CHICAGO--(BUSINESS WIRE)--CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, today released the findings from its Moments of Truth study identifying the ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

Car insurance provides essential protection should your vehicle be damaged or stolen, or if you’re involved in an accident. The claims process should hopefully be straightforward. But there may be ...

When involved in a car accident, understanding the claim timeline is vital for protecting your rights and interests. You must navigate several steps, from ensuring safety to negotiating a fair ...

J.D. Power is sharing the results of its latest study regarding auto insurance. It involves customer satisfaction with the claims process. On the bright side, auto insurance rates are finally starting ...