How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
Business Wire

ServiceNow and AWS Announce Bi-Directional Data Integration and Automated Workflow Orchestration

New solution allows customers to unify data across platforms, leverage powerful analytics on AWS, and seamlessly trigger ServiceNow workflows in real time AWS joins ServiceNow’s Workflow Data Network ...
Forbes

Why Data Has Never Mattered More For ServiceNow’s AI-Driven Strategy

At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...
Computerworld

ServiceNow taps AI to automate everyday workflows

ServiceNow is bringing enhanced machine-learning capabilities to its Now Platform for business process automation to help customers prevent outages, automatically route service requests, and predict ...
CRN

A New Layer To ServiceNow Agentic AI: Exec Gaurav Rewari On The Data.world Acquisition

“We said, ‘OK, what can we do to help our customers and partner with them on their journey to getting their data estate AI-ready?’” says Gaurav Rewari, senior vice president and general manager for ...
Forbes

ServiceNow Says AI-First Interfaces Will Define The Future Of Enterprise AI

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...
Business Wire

City Innovate and ServiceNow Announce New Solutions Built on ServiceNow Enabling the Public Sector to Automate Procurement and Accelerate Document Processing by 50-70 Percent

City Innovate and ServiceNow partner to provide government agencies automated, end-to-end platform solutions for procurement/contracts, grants, and budgeting. New ...