Microsoft Corp. is planning several major changes to beef up features of Software Assurance, the company’s maintenance and upgrade program that has been criticized for its expense and slow follow-up ...

Microsoft Corp. yesterday officially unveiled its latest plans to beef up the controversial Software Assurance offering it introduced four years ago. Sunny Charlebois, a product manager in the ...

Many of Microsoft Corp.’s customers will get to pass judgment on its software maintenance plan this year when their current contracts come up for renewal. Some analysts see it as the biggest challenge ...