Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.

To deliver great customer experiences, firms must orchestrate a complex system of interdependent people, processes and technology. The combination of these forces is something that Forrester calls the ...

The growth of scientific management in the early 20th century equipped the business community with various tools designed to reduce costs and improve efficiency. In most companies today, organized ...

SEATTLE--(BUSINESS WIRE)--Today, Zeitworks announced that Jay Bartot will be taking on the role of CEO and will lead the company through its next stage of technology and product development.

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

The Ben Graham Corporation, world-recognized leader in process improvement, has announced the release of Business Process Charting 6.0 - Professional Edition flowcharting software. The Graham ...