CRM’s roots go all the way back to the 1950s with the invention of the Rolodex, which remained a staple on the desks of marketing and sales professionals around the world for decades. Then in the late ...

Strong ratings reinforce ConvergeHub’s role as a trusted CRM partner for growing businesses. Great CRM isn’t just about ...

CRM solutions will take center stage this week as three major CRM companies — Interface Software, Kana, and RightNow Technologies — launch new versions and modules of their applications. The products ...

Predictions that AI tools could help displace established business software are quietly coming true in some segments of the ...

A customer relationship management (CRM) platform tracks customer data for marketing, customer service, and sales teams. But pricing and functionality differ among solutions. Asking the right ...

Discover the four types of CRM software available and learn how to choose the right one for your business needs. Explore key considerations and features to make an informed decision. All customer ...

Independent CRM software vendors showed a 15.7% drop in third-quarter revenues last year, according to Boston-based consultancy Aberdeen Group Inc. And Stamford, Conn.-based Gartner Inc. predicts that ...

PORTLAND, Ore.--(BUSINESS WIRE)--SaaS and CRM vendors can license and white-label CompanionLink Software’s proprietary sync technology for Google ® and Office 365 ™ cloud platforms. CompanionLink has ...

CRMs offer a lot of benefits, but you get the most out of them by matching the tool to the job. In this article, we lay out the benefits and point out some top contenders. CRM tools come with a lot of ...

During the last downturn nearly every enterprise software vendor stayed alive for a quarter or more due to their support and maintenance revenue streams. Today, support and maintenance comprises the ...

Customer Relationship Management (CRM) software is a vital piece of tech that over 91% of businesses with 11 or more employees are already benefiting from. But, with such a wide range of sectors and ...