Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. The best CRM software is an essential tool for modern businesses, streamlining customer ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

The role of social media in today’s business environment is of extreme importance, and the evolution of CRM software now accommodates social media functionalities. This CRM software empowers ...