Q: My friend’s CenturyLink phone has been out for over five weeks, and others in my neighborhood. We cannot get an answer or explanation. No one seems to be able to tell us anything. She is 88 years ...

Some residents and businesses in southeast Denver were without landline phone service for more than a week, leaving many frustrated by what they described as a lack of communication from service ...

CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

UPDATE @ 11:32 p.m.: Internet and phone provider CenturyLink is reporting that outages in Lebanon, in southwest Ohio, have been traced to a fiber damaged in Dayton, the county's emergency services ...

Residents in the Milton area who have CenturyLink phone service can dial 911 again after a brief outage, according to an alert from Rock County 911 Communications.