Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Change management deals with how changes to the system are managed so they don't degrade system performance and availability. Change management is especially critical in today's highly decentralized, ...

Every enterprise-wide IT project implementation must be undertaken only along with a robust and detailed change management procedure. Failure to do so could lead to disastrous consequences such as a ...

Work environments are continually changing, and a company can prepare its employees for that. Learn how to support your ...

Change management is important to IT leaders and to the enterprise as a whole. Over the past decade, companies have been tackling change management to some degree. While most enterprises have taken ...

Preventing unwanted configuration changes holds the key to maintaining system reliability. Even if you have just one server, change management has a role to play in maintaining service. Early in my ...

Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

In our earlier Contract Corner post, we discussed the need for change management provisions to reduce the risk of costly renegotiations that could otherwise arise from changes that occur over the life ...

In any highly engineered operation, it is typically assumed that a well-developed process for overseeing and documenting any changes to the operation is firmly in place. Most would even assume that ...