Most business owners who invoice customers for goods or services will encounter the occasional late payment. However, if a customer’s invoice due date has come and gone and you can’t get a firm answer ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

When a debt goes unpaid for long enough, it can move through a series of hands, first the original creditor, then a third-party debt collector and sometimes even multiple agencies afterward. Each ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...