On the first page of his book Nonviolent Communication, Marshall Rosenberg features a poem by Ruth Bebermeyer with the memorable line: "Words are windows, or they’re walls." If we stop for a moment ...

One of my favorite leaders, Oprah Winfrey, famously said: "What I know for sure: Words matter." As a writer, I share her belief. Words have the power to support and uplift, improve moods and nurture ...

For those who are tasked with communicating complex ideas in business, there’s a tendency to add filler words to make the subject matter seem more important. We talk about “business processes” and ...

For thousands of years, our most powerful tools to change the world and our surroundings have been our words. That’s still true today. From the lines you hear on TV, the commentary you hear through ...