August 9, 2011 Add as a preferred source on Google Add as a preferred source on Google Web/Android/iPhone: Got a grievance with a business? Complain App wants to help. The free app quickly submits ...

While customer complaints (or “learning opportunities”) will always be a part of any business, there is something we can do to stop complaining colleagues and our own complaints. While not all ...

I looked at my watch. It was 3:20pm. I had been on the phone for over an hour, almost all of that time listening to Frank*, a senior manager at Jambo, a technology company, complain about his boss, ...

We all complain many times a day to our families, friends, co-workers, customer service representatives, and even strangers in the elevator. But what many of us don't realize is that how we voice our ...