When ComEd bungled the launch of a new computer billing system in February, it left millions of customers unable to see their balances or pay online for more than a week before it was ostensibly ...

Healthcare is evolving rapidly, and technology plays a huge role in that transformation. One of the most significant shifts ...

When you set up a business, one of your first tasks is deciding how to collect money from your customers. Customers might pay you with cash, credit cards or, if you offer it, an installment plan.

An Ohio computer-billing system has denied payments to healthcare providers and pharmacies that serve Medicaid recipients due to a technological glitch, according to a Columbus Dispatch report. After ...

The Illinois Commerce Commission sliced $25.4 million from ComEd’s $268.5 million rate reconciliation request Thursday, holding down increases customers will pay for electricity delivery next ...

The Los Angeles Department of Water and Power will undergo a state audit of its troubled computer billing system after a committee of state lawmakers voted Wednesday to examine what went wrong. The ...

An ancient computer billing system and a lack of proper procedures have hindered the New Orleans Sewerage & Water Board’s ability to collect from its customers in a timely fashion, creating a ...