In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

We live in polarizing times and it’s easy for conversation to lead to topics that spark high passions—from politics and climate change to DEI, immigration, or broadly defined human-centric leadership.

Difficult conversations are simply part of life. At work, they’re especially important for developing trust and creating a better, healthier work environment for everybody. If we don’t bite the bullet ...