There is a global trend of social media companies reducing their use of human fact-checkers and turning to AI instead. - Copyright GETTY IMAGES NORTH AMERICA/AFP/File ...

Unless you've been living under a rock, you're aware that social media has really exploded within the last 15 years. Jus ...

Social media platform TikTok announced on Friday it will restructure its UK trust and safety operations, putting several hundred jobs at risk as it shifts to AI-assisted content moderation. The move ...

Community moderators are typically in charge of overseeing online communities. This could be on forums, Facebook, Reddit, Discord, TikTok, YouTube, or any place where a group of people communicate ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...