Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Forbes contributors publish independent expert analyses and insights. Simone E. Morris reports on inclusive leadership for the workplace. Most people want to avoid the term "hard" because of the ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Too often, managers stifle conversation without realizing it – hijacking meetings without providing space for discussion and jumping in with their own solutions to problems that are brought to them.