What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Leaders are in a position to create programs and initiatives that could continue with the organization for 100 years, but building durable programs can be tricky. Here, seven leaders offer advice on ...

Additionally: CU Presents makes/publishes programs for events in the Department of Theatre & Dance (College of Arts and Sciences) and the annual Colorado Shakespeare Festival program. In the 2024-25 ...

Nonprofit organizations often face the challenge of advancing their mission while operating with limited resources. A well-crafted internship program, specifically tailored for nonprofit settings, can ...