One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping ...

Coaching is the new leadership. If empowerment, ownership and innovation matters to you, consider how these 10 questions can incorporate coaching into your productivity. In The Great Game of Business, ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Everyone faces hard things, but not everyone handles them the same way. People who cope well tend to do a few things ...