NORTHAMPTON, MA / ACCESSWIRE / November 1, 2022 / "Customer focus is part of who we are at NRG. It's embedded in our DNA." ~ NRG President & CEO Mauricio Gutierrez Since launching our Power Values, ...

Opinions expressed by Entrepreneur contributors are their own. Everyone has at least one cringeworthy customer service story. Sometimes it is amusing to learn about how a vendor and merchant botched ...

Recently Mouser Electronics was recognized for over-the-top world-class customer service. Electronic Products spoke with Mouser Electronics' Vice President of Sales & Service, Steve Newland about the ...

Where are all these places where you've lived with multiple, equivalent providers? In the US, those are rare places indeed. For the first time ever, I live somewhere with a whole two choices in ISP,s ...

Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. When you’re researching new software to help your business run ...

Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...

The success of an IT department, like the success of virtually any organization, depends heavily on customer satisfaction. All IT groups have a set of customers for their services. Many of us have end ...

In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...