When you encounter a problem, the most effective method of solving it is by getting to the root cause. You can create a fishbone diagram to help yourself determine that. Cause and effect analysis is a ...

In any workplace, problems arise every day that need to be solved. In a manufacturing environment, solving problems can be challenging due to the large number of interrelated systems that exist in the ...

Four out of my five workers don’t meet my daily deadline for submitting production reports, which are compiled manually. The fourth can do the job without any complaint. I wish my small company can ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.