Restart your laptop and clean the keyboard to fix some screen issues without replacing it. If your screen is black, try connecting to an external monitor to check if it's a screen problem. Sometimes ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Cracked or broken mobile device screens can be costly to fix, but a few inexpensive do-it-yourself strategies can eliminate a repair shop visit and salvage your tablet or phone. Third-party repair ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...