Restart your laptop and clean the keyboard to fix some screen issues without replacing it. If your screen is black, try connecting to an external monitor to check if it's a screen problem. Sometimes ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Got a cracked screen on your Surface Laptop 3? Microsoft will fix it for free, at least if it wasn’t your fault. Microsoft discovered a small percentage of units were experiencing hairline fractures ...