People often gripe and complain about the place where they work or the job that they do. Sometimes these complaints are simply idle chatter. In some cases, however, legitimate and grievous problems do ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the release of Enlighten AI for Complaint Management, which automatically identifies and categorizes consumer complaints as well as ...

A well-written procedure documenting the complaint management process, including the creation of a complaint form, is required by the QSR. By Bob Mehta I have always experienced great difficulty in ...

“Grievance Manager offers statement and settlement pattern tools: Some of our Grievance Manager apps include a feature for an Administrator to maintain sets of paragraph blocks, so that Union Reps ...