In a luxury brand, it's less about what technology can do for guests and more about what technology can do for staff who can use it to provide more personalized, smoother service to the customer.
Preferred Hotel Group has likely evolved the most of any of its peers throughout its existence and continues to do so by tracking and adapting to the needs of specific customers segments. Editor’s ...
Christina Radish is the Senior Entertainment Reporter at Collider. Having worked at Collider for over a decade (since 2009), her primary focus is on film and television interviews with talent both in ...
Ian Schrager is rarely indifferent. The founder of the legendary nightclub Studio 54 and the mastermind behind some of hospitality’s most enduring hotels has reinvented his industry enough times to ...