Other hotel brands should copy Sheraton's ideas as a way to attract meetings and conventions and build deeper marketing partnerships with local businesses. An easy way to please hotel guests and ...

A few years ago, a rumor made the rounds on e-mail and the Web that hotels were encoding room key cards with guests' personal information, and that any prospective identity thief with a card reader ...

While most hotel guests hand back their key cards at reception, it's not uncommon to accidentally rush off with them after a hurried checkout. But according to one holidaymaker, these misplaced ...