Q: I recently used Hotwire for the first time to book a hotel in Honolulu. I downloaded the Hotwire app, because it said I could use a promo code for $25 off. I saw a 3.5-star Waikiki hotel, and I ...

For David Pollard, the "aha" moment came after he booked a hotel room in Los Angeles through Hotwire. Hotwire and its competitor, Priceline, offer what are called "opaque" rooms, which is to say you ...

The secret hotel booking model, also known as the opaque channel, has taken off in 2012 attracting millions of new customers and thousands of new hotels around the world. A leader in opaque travel, ...

Q: I've used Hotwire.com many times, and have been happy with it. I'm also a former airline employee and seasoned traveler, so I am not ignorant of the travel industry. But I'm having some trouble ...

Popular discount travel site Hotwire offers great rates for hotel rooms, with the catch being that the customer doesn't know the name of the hotel until he or she has already prepaid for the stay.

Q: What happens when you’ve already paid for a hotel room but you can’t stay in it? I recently booked a weekend at The Ocean Club Beach Resort in Palm Beach, Fla., through Hotwire.com. Unfortunately, ...

Q: I'm stuck with a mystery hotel bill and could use a little help with solving it. Last summer, I booked a room at the Sheraton in downtown Duluth, Minn., through Hotwire.com. When we checked out, we ...

I’m stuck with a mystery hotel bill, and could use a little help with solving it. Last summer I booked a room at the Sheraton in downtown Duluth, Minn., through Hotwire.com. When we checked out, we ...

on Hotwire is a surprise – and not a good one. The hotel is in a neighborhood that’s not exactly known for its safety. Can she get a refund? Q. I’ve read your articles about Hotwire, and unfortunately ...

Hotwire.com, a leading discount travel site, announced the results of the August 2009 Hotwire Hotel Rate Report. This monthly report features the top 10 cities in North America where hotel rates have ...