Dr. Elizabeth Yuko is a bioethicist and adjunct professor of ethics at Fordham University. She has written for The New York Times, The Washington Post, The Atlantic, Rolling Stone, CNN & Playboy.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Simin Cai In 2012, Kevin ...

Mastering active listening can transform CX by building trust; it's a powerful conduit for enhancing customer satisfaction and loyalty. When it comes to customer experience (CX), active listening ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

C-suite leaders don't always know what's going on at the lower level of the organization. This is how they change that reality. New leaders fail if they don’t listen to their teams. Here’s a ...

What happens when you and your employee, friend, family or client speak over each other? Do you think it makes for a productive effort and effective meeting? It’s doubtful. More likely, the ...

Have you ever turned on a show and had your attention diverted by your smartphone? Or, have you joined a meeting and had an email land in your inbox? You probably thought, “I’ll just take a look. I ...

Office working looking at an Excel spreadsheet. Image by Tim Sandle Office working looking at an Excel spreadsheet. Image by Tim Sandle On the importance of mental health in the workplace wellness ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...