The concept of Key Performance Indicators (KPIs) sounds like it should solve all problems by measuring how effectively an individual, team, or organization is achieving important goals. But in ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

Should managers gauge employee performance by getting to know them, instead of "by the numbers"? The answer is both yes and no I’ve read a lot about how to measure employee performance, including your ...

In 2019, Bill Tayler, an accounting professor at Brigham Young University, published a cover story in the Harvard Business Review about the hazards of productivity metrics. He was delighted to get his ...

The pandemic offered people many lessons. We learned a lot during the pandemic. We learned that employees and their managers can work from different locations and still get work done. We learned many ...