A month ago I wrote about what service providers can do to get in tune with IP telephony, including developing compelling ROI stories, emphasizing managed service and delivering integrated mobile ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Internet ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

San Francisco-based-CallTower, a recent spin-off from Networld Communications, is a solution provider that's selling IP telephony as a service. The start-up hopes to hit the sweet spot of SMBs and ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

The system, in principle, is simple. Replace the desktop phones with devices that digitise voice and connect to the LAN with their own IP addresses. Calls between these IP phones happen by ...

Juniper will use technology from Kagoor Networks to make it easier for carriers to deploy IP telephony throughout their networks. Marguerite Reardon started as a CNET News reporter in 2004, covering ...

Embattled telecommunications provider WorldCom Inc. is preparing to roll out a turnkey service based on IP telephony that will enable companies to replace their traditional public switched telephone ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

Leading Analyst Firm Declares ShoreTel The Fastest Growing IP Telephony Vendor Worldwide ShoreTel also rated as the #1 Worldwide Unified Communications Desktop Solution Provider and moved into the top ...