LiveTime Software and Help Desk Software announced today that they’ve released version 2.0 of their virtual appliance, which consists of Java technology based JeOS (Just Enough Operating System) and ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21 st Annual ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Desk.com is well worth it if your service desk just needs ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...