The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

ServiceNow delivers enterprise workflow automation through cloud-based platforms ...

Multi-year agreement between ServiceNow (NOW) and OpenAI will enable direct customer access to frontier model capabilities, custom ServiceNow AI solutions, and increased speed and scale with no ...