If you’ve been struggling to afford decent access to broadband, help is available through a federal program called the Affordable Connectivity Program (ACP). It provides discounts on internet service ...

Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

ISPs connect consumers to the internet using technologies like DSL, cable, and fiber. Choice of ISP depends on location, needs, and the services offered. ISPs face challenges like infrastructure costs ...