When systems engineers build or repair computer software or hardware, they need consistent processes in place to keep it running smoothly. Configuration management is the name for this set of ...

With more companies moving workers home, making sure your systems are up and running has become more important than ever. ServiceNow, which includes in its product catalog an IT Help Desk component, ...

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Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Quick Summary Struggling to maintain consistency and control across dynamic infrastructure environments? Discover the 10 best configuration management tools for DevOps teams in 2026 that help automate ...

JR Raphael, best known for his work covering Android and other parts of the Google universe, has written about technology for two decades. Managing a company’s tech arsenal these days is kind of like ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

A review of the configuration management tool, Chef Progress. Learn about its features, pricing, and benefits. Chef (aka Progress Chef) is a configuration management tool that helps organizations ...