Effective knowledge management has always represented an almost mysterious mix of theory, practice and technology. KM theorists and practitioners alike quite properly point out the fallacy of focusing ...

Many organizations want to understand how to build a better knowledge management program. At member-based nonprofit APQC, we use a 146-question KM Capability Assessment Tool to help organizations ...

In last month's article, I discussed how to apply risk management tools to a strategic technology plan. This month, I will discuss the final layer of technology planning: incorporating knowledge ...

FORT LEAVENWORTH, Kan. (Oct. 20, 2010) - Knowledge-management tools are helping warriors with traumatic brain injury, Army Vice Chief of Staff Gen. Peter Chiarelli told nearly 500 at a conference ...

Debasish Roy has worked as a business journalist since 1989 in New Delhi's equivalent of Fleet Street. Much of these years have been spent making sense of the chaotic business, investment and economic ...