CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

The technology behind the snazzy new “bots” Facebook is rolling out for its Messenger chat app has enormous potential to internalize payments within social media experiences like shopping, travel and ...

Facebook today released new statistics on the growth of chatbots on its Messenger app and announced new features related to chatbots. Since the chatbot platform launched in April, more than 11,000 ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Just in time for Super Bowl Sunday, today Domino’s Pizza opened its ...

Forbes contributors publish independent expert analyses and insights. I cover female entrepreneurship, visibility, and personal branding. Nov 04, 2019, 06:50am EST This article is more than 6 years ...

Facebook is overhauling its Messenger app on mobile to give us a simpler, more enjoyable user experience. The redesign does away with chatbots and games and makes Stories even more prominent.

Facebook and the World Health Organization (WHO) are again teaming up to make it easier to find reliable information about the coronavirus. The organization launched a new chatbot for Messenger, which ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

Communities for Recycling is a national initiative with the purpose of helping individuals have an impact at the local level when taking on recycling as a global challenge. Its latest effort is a ...