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This article is part of Demystifying AI, a series of posts that (try to) disambiguate the jargon and myths surrounding AI. 20 years ago, if you had a database table containing your sales information ...

One of my biggest complaints about terminology in the industry is the claim that data from conversations is “unstructured data”. That is nonsense. After all, how do people communicate, either in voice ...

Natural Language Processing (NLP) is one of the longest-standing areas of AI research. The idea of being able to speak to a computer and be understood, whether verbally or in writing, has been around ...