Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...
Telefónica, the parent organisation behind the O2 mobile network, will implement Nokia Software’s Service Operation Center (SOC) platform in its UK business over the next 18 months as it transitions ...
O2 is closing down its pay-as-you-go data only mobile SIM services later this month. O2 has withdrawn their Pay As You Go (PAYG) Data and iPad SIMs (mobile broadband) from sale to new customers, it ...
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