To scale its impact, InspiriTec required a flexible, cloud-based platform capable of unifying its customer engagement operations, supporting a geographically dispersed workforce and adapting to the ...

Award-winning contact center and IT-support social enterprise empowers its workforce and achieves measurable gains in service quality and operational efficiency using AI from Genesys To scale its ...

SAN FRANCISCO, May 3, 2021 /PRNewswire/ -- Genesys, a global leader in cloud customer experience and contact center solutions, today announced the appointment of Arthur P. Johnson, Jr. to its ...

Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, announced InspiriTec, Inc., is advancing its mission of inclusive employment for veterans and professionals with disabilities ...