Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Energy companies have been called on to voluntarily stop the practice of forcibly moving customers to prepayment meters without taking every step to support households struggling to pay bills first.

Millions on prepayment meters could claim ‘emergency cash’ to switch heating on this winter. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your ...

LONDON, Feb 2 (Reuters) - British Gas said it will temporarily stop using court orders that permit the forced installation of prepayment meters in people's homes after a report in The Times newspaper ...

LONDON, March 29 (Reuters) - Centrica-owned CNA.L British Gas will introduce new lower prices for prepayment meter customers from April 1 to make that the cheapest way to buy energy in Britain, it ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give payouts ...

The prepaid system is designed to automatically disconnect electricity supply once the balance reaches zero. The continuation ...