Q. We have three company computers running Windows 7, and we can access them with user accounts. However, no one knows those computers’ administrative passwords, which is preventing us from connecting ...

Passwords increase security, but they can also increase your headaches if they're lost. When a password goes missing, don't panic: Just use the techniques and software detailed here to recover it.

More than four years ago, Alicia Katz Pollock wrote “Five Ways to Reset a Lost Administrator Password” (17 January 2014), and through the vagaries of Google’s search algorithm, it remains our most ...