Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw back some money. The Federal Trade Commission's settlement with Amazon set ...

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Amazon has opened a claims process for refunds tied to a $2.5 billion FTC settlement over Prime enrollment and cancellation practices. Eligible U.S. Prime members who did not receive automatic refunds ...

SEATTLE — Millions of Amazon Prime customers received refunds from the company over the holidays, and there's a chance more members are still eligible. Amazon agreed to disburse $1.5 billion to ...

Amazon has agreed to pay more than $300 million and give hundreds of millions more in customer benefits to settle a class-action lawsuit over denied refunds, according to reports. The $309 million ...

The settlement calls for Amazon to pay $309.5 million to shoppers who didn't get a refund or received an untimely or incorrect refund amount. "Recovery to individual class members is tied to the value ...

If you got a little carried away during Amazon's big October sale, don't worry. It's easy to return unwanted products.

Kiki (@just_ask_kiki), who previously sold phone cases through the site, said she empathizes with customers’ frustrations. Still, she said she understood Amazon’s latest policies because she, too, was ...

Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now being asked to file claims if they want a share of the remaining money. The ...