BMC’s acquisition of Remedy is starting to bear fruit, as Remedy next week releases IT Service Management Version 5.5. ITSM 5.5 has more features in its Asset Management, Service Level Agreement (SLA) ...

BMC Software announced enhancements to BMC Remedy IT Service Management (ITSM) Suite and the BMC Atrium technology platform, two key components of its Business Service Management platform. Tighter ...

Version 5.5 of the suite adds new features, user interfaces and support for automated workflow across the four components of the suite: Asset Management, Service Level Agreements, Help Desk and Change ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Of the companies I follow, one stands out with the singular mission of assuring that IT doesn’t again become obsolete in the face of ever more powerful direct to line management offerings like Amazon ...

Remedy on Monday will upgrade its services management system with enhanced drill-down capabilities and links to third-party network management systems. The company’s Action Request (AR) System 6.0 is ...

BMC, a provider of IT management solutions, has added an IT service management package that is designed to upgrade IT service desk operations with mobility and collaboration features. BMC Remedy with ...

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to ...

HOUSTON--(BUSINESS WIRE)-- NAVY 311 provides sailors, families and the military community with on-demand information and assistance for non-emergency, non-tactical issues across systems, equipment, ...

DOWNERS GROVE, Illinois, June 23, 2010 /PRNewswire/ — Column Technologies, Inc., a global technology, management consulting,and services leader, announced today its launch of Column Search, an ...