As a result of the pandemic, the practice of remote working is now the norm the world over. This has presented a significant challenge for many businesses that have had to shift many important ...

If you're dreaming of a job that lets you work from anywhere, be it your cozy home office, a beachside café, or while tr ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

In all of customer service, there’s one metric that stands out above all the rest in terms of importance. More important than satisfactory resolutions. More important than call resolution times. What ...

For a variety of reasons, be it a cultural shift in the workplace or a major event like COVID-19, more companies have employees working remotely with little to no in-person interaction. And, for every ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

STAMFORD, Conn.--(BUSINESS WIRE)--A live video tool that allows businesses and their customers to look through a smartphone camera together for technical support won the ISG Startup Challenge at the ...

TOKYO -- Japanese retailers are experimenting with robotic clerks and human avatars as they try to maintain their renowned service standards, even with workers harder to come by.