— -- Add the room service menu to the list of hotel items collecting dust. A growing number of hotels are using online menus, allowing guests to order via smartphones or laptops. Online menus ...

Room service is one of the great treats, and also joys, of staying at a hotel. I am not so joyful just now. In front of me, I have a room-service bill from the Renaissance Marriott in Washington, and ...

Deluxe hotel companies have been under pressure to cut expenses, but 24-hour room service is one amenity on which hoteliers have held the line. In fact, the introduction of upscale menus, timesaving ...