HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

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Pam Coy's Samsung stainless steel refrigerator looks great, but looks can be deceiving. "It doesn't make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

CHARLOTTE, N.C. — Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. It’s an issue Action 9 has ...

According to @user4941210962014 on TikTok, Samsung lost a class action lawsuit over the ice makers in their refrigerators. He says that anyone with a faulty ice maker simply needs to call the company.

Pam Coy’s Samsung stainless steel refrigerator looks great, but looks can be deceiving. “It doesn’t make ice,” she said, “doesn’t make any ice.” Like dozens of people who’ve posted similar complaints ...

DENVER, N.C. — Several customers who own Samsung refrigerators have contacted Action 9 to complain about problems with the ice maker. Stephen Stout of Denver told Channel 9′s Jason Stoogenke that he’s ...

The unfortunate reality of owning a refrigerator with an ice maker is that it can fail, which is not ideal during warmer weather. On the bright side, ice makers are also relatively simple machines ...