Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Cherwell Software, a global leader in delivering service experiences through integrated, adaptable technology that makes work flow, today announced the ...

As the healthcare sector grapples with rising demand and growing administrative burdens, automation has emerged as a key solution to improve efficiency. Gokul Pandy has been at the forefront of this ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...

This enables companies to leverage the Internet of Things (IoT) to analyze data from connected machines and devices and automatically turn the information into immediate and predictive actions that ...

Automation is transforming IT service management (ITSM), moving service desks from reactive, manual workflows toward systems that can intelligently route, prioritize, and resolve issues with minimal ...

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...

Predix ServiceMax Asset Service Management, GE Digital’s new version of ServiceMax for asset-intensive industries, brings the field service management software to operators to help them maintain ...

The degree to which information technology increases automation, often now aided by machine learning and artificial intelligence (AI), is high on the list of benefits put forward by IT suppliers for ...

SANTA CLARA, Calif., Nov. 11, 2019 /PRNewswire/ -- Micro Focus (LSE: MCRO; NYSE: MFGP) today announced that the Service Management Automation X (SMAX) customer count grew by 133% in the previous ...