Avoid the common causes of IT governance failure by partnering with business leaders to create processes designed to achieve governance goals tailored to your enterprise’s culture and management style ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

As a security professional, IT service management can be your best friend. Service tickets indicate a regular, defined process that your organization’s IT team follows. As security officer, you need ...