Firms will need to learn from mistakes, fine-tune systems, and adapt to new ways of thinking about quality. Right-size your quality management documentation for SQMS No. 1 Optimize quality management ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...

As keen competition in the service sector grows, many businesses regard striving for quality as an indispensable way of building a competitive edge. Service quality management has emerged from an ...

The Bureau of Indian Standards (BIS) has granted Service Quality Management Systems (SQMS) Certification Licence to the Mangaluru Customs Commissionerate. M. Subramanyam, Mangaluru Customs ...